Orders are normally processed within 2–3 business days. Estimated delivery after dispatch is 20–45 calendar days. Customs, weather, carrier capacity, holidays, and other unexpected events may extend the estimate.
Is shipping free?
Orders with a merchandise total greater than US$30 qualify for free standard shipping. Any shipping charge for an order at or below US$30 is shown at checkout before payment.
Can I return an item?
Eligible items may be returned within 30 calendar days after delivery. Email rpinhoman20@outlook.com before sending anything back. Eligible returns are free and follow our Return and Refund Policy.
How do I get tracking or report a lost package?
Email rpinhoman20@outlook.com with your order number to request available tracking information or report a delay. If a package is confirmed lost, we will arrange a replacement or refund at no additional cost, subject to availability and applicable law.
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